We facilitate and deliver human resource management and training and development to the highest standards.
A Consultative Approach
At Consultrain, our approach prioritises listening to understand before seeking to be understood. We collaborate with you to uncover your needs and meticulously analyse the data before presenting a solution. Our learning solutions focus on enhancing your team’s capabilities and confidence to drive tangible business outcomes.
What we do
Professional Development and Learning Solutions
Consultrain specialises in the instructional design and facilitation of customised learning and development solutions for business.
What we do
Coaching and Diagnostic Tools
Develop and implement best practice human resource management processes, procedures and tools to support their operational and strategic objectives.
What we do
Human Resource Management Consulting
Develop and implement best practice human resource management processes, procedures and tools to support their operational and strategic objectives.
Our Programs
We’re ready to partner with you for the entire journey or assist with specific needs. Our design team can seamlessly guide you through any part of the process, ensuring a smooth transition into building the best program for your team.
1.
Leadership and Management Development
- Building Trust
- Leading Change
- Managing and Developing Performance
- Career Conversations
- Managing with Style (DISC workshop)
- Leading with Emotional Intelligence
2.
Communication
- Overcoming Common Barriers to Communication in the Workplace
- Giving, Receiving and Seeking Feedback
- Having Difficult Conversations
- Confident Conversations
- Active Listening
- Assertive Communication
- Effective Email Communication
- Communicating Across Difference (Cultural, Generational, Gender)
- Communicating with Style (DISC workshop)
3.
Behavioural Profiling / Diagnostic Tools
- DISC
- Behavioural Profiling with DISC
- Communicating with DISC
- Team Building with DISC
- Managing with DISC
- Sales & Service with DISC
- Emotional Intelligence
4.
Human Resource Development
- Recruitment and Selection
- Induction
- Performance Management and Development
- How to Optimise Staff Performance
- Giving, Receiving and Seeking Feedback
- Writing Effective Performance and Development Goals and Measures
- Succession Planning
5.
Fundamental Work Skills
- Personal Effectiveness
- Goal Setting
- Train the Trainer
6.
Custom Workshops and Tailored Solutions
Speak to us about developing a tailor made solution to your learning needs.
Latest News
Insightful research and up-to-date news covering leadership, communication, and workplace culture.
Testimonials
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Nicole
Monash University
“The facilitator was very open, encouraging and enthused about the topic! Thank you Adele, you are a brilliant facilitator!”
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Lorraine
University of Melbourne
“Thank you for a very informative session on Time Management. I learnt a lot and have already started to put your tips and tools into action. I have passed on to other colleagues how impressed I was with this training and you the facilitator.”
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Alison
3. December, 2024.
“Thanks Adele – very professional and very interesting and helpful and enjoyable. Best run course I have ever been to!”
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Anna
May 2013
“I really enjoyed this workshop, very beneficial. I enjoyed it so much that maybe longer would be good!”
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Abderazzaq Noor
June 2013
“Adele worked with me to develop best practice email communication training material. The course was well received by participants. Adele's expert knowledge and experience added great value to the program.”
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Blair
Monash University, February 2016
“This was a clear and well presented session which has given me lots of strategies to manage staff performance development.”
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Caitlin
Monash University
“Adele is an excellent trainer – knowledgeable and effective. Very enthusiastic and understands the subject matter very well.”
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The Art of Giving, Receiving & Seeking Feedback
September 2022
“The breakout sessions were one of the highlights – and I don’t normally say this for Zoom training sessions. But they were small groups, everyone was keen to participate and I put that down to the tone and atmosphere created by Adele.”
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Julie Spencer
Manager Staff Development, Monash University, June 2013
“Over the past 8 years, Adele has regularly facilitated a range of training workshops to meet the development needs of administrative and academic staff at Monash University. She has a good understanding of the organisation and has become a valued facilitator who consistently receives very positive feedback from participants on her engaging, knowledgeable and supportive facilitation style. Adele has also designed and delivered several training programs for Monash in core HR policy areas such as recruitment, selection, induction and performance management. She puts a lot of effort into keeping up-to-date with policy and procedural changes that may affect her areas of training. I would recommend Adele to anyone seeking an instructional designer and/or engaging facilitator who will work collaboratively with their business to deliver solid learning outcomes for staff.” Julie Spencer, Manager Staff Development, Monash University, June 2013
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Feedback on a virtual workshop from Andrew Border, Monash University
March 2020
"I felt there was an equivalent opportunity to interact as I would have had if I was in the same room."
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Recruiting & Selecting Talent
April 2023
“I wanted to take a moment to share my feedback on the recent course facilitator. I found their approach to be incredibly effective in making the content fun and engaging. Specifically, I appreciated the variety of interactive activities and techniques they used throughout the course, which helped me stay focused and retain the material. Additionally, their enthusiasm and energy made the course enjoyable and easy to follow. Overall, I had a great learning experience and would highly recommend this facilitator to others.”
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Eileen
3. December, 2024.
“The presenter, Adele, was excellent – kept energy and engagement high in a very full program. Thank you.”
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Supervisor Training – Managing Performance for Professional Staff,
August 2022
“Adele was an excellent facilitator, well organised, kept to time frames, answered questions as they arose. Kept me attentive and focused all the way through the session – a testament to her exceptional communication style. Thank you, impressive skills!”
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The Art of Giving, Receiving & Seeking Feedback
September 2022
“I was unsure how to feel about this program being swapped from an in-person workshop to being over Zoom. However, the use of breakout rooms and discussion boards made the process feel quite smooth and it worked really well. It didn’t feel like we were missing out on anything due to the conversion.”
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Coles retail leader
May 2023
“Adele was a fantastic facilitator, very knowledgeable and personable and made learning exciting. I would like to get trained with her again in future.”
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Russell Dupuy
Managing Director, Environmental Monitoring Solutions, August 2016
“We identified an opportunity within our business to harness the power of our people through clear alignment of effort with strategy. To achieve this we engaged Consultrain.
Adele redesigned our recruitment, induction and training procedures, resulting in a tailored induction and training framework that has proved very effective.
Adele also created and implemented our new employee performance program that has run now for a few years, again proving very successful.
Adele’s engaging approach with both the management team and employees fostered true buy-in from everyone that is so crucial to ongoing success. I would recommend her services to any business owner requiring human resource management expertise.”
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Jennifer
Monash University
“Adele is a brilliant presenter. Fantastic! Best presenter yet for HR programs.”
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Suba
May 2013
“A good and supportive trainer, always willing to go through scenarios in depth.”
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Recruiting and Selecting Talent
September 2022
“Really well structured and run. Adele was a great trainer… fresh, clear, very knowledgeable and intuitive. There was a lot of content but Adele worked through it all very well and managed to keep it interesting… One of the more enjoyable and interactive training I have done.”
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Liz, Federation University
April 2020
“Very well done thanks Adele- it must be hard to facilitate via Zoom and you were superb. I always enjoy your courses-thank you.”
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Elizabeth
September 2007
“Adele is a talented trainer. She makes a boring subject interesting.”
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The Art of Giving, Seeking & Receiving Feedback
September 2022
“Adele was fantastic. This was easily one of the best training sessions I’ve ever attended at Monash. Not only was the content helpful, but it worked because Adele was so good at communicating everything, in getting people involved, in managing the flow of the program. Easily the best training session I’ve gone to.”
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Anonymous, Federation University
April 2020
“Adele was great. Not easy to do it via Zoom but she made it interactive and got some great discussions started.”
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Rob
Monash University
“The facilitator was superb – listens very well, multi-tasks, fair and friendly. Thank you for so even-handedly, openly and ably fielding our complaints, questions and differences.”
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Heather
Monash University
“Congratulations Adele on being inspiring and encouraging and for providing the empowerment and knowledge to be effective and efficient in this [performance management] process.”
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Coles retail leader
June 2020
“Adele was a fantastic facilitator, very engaging and knowledgeable, bringing a variety of theory and practical.”
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Recruiting & Selecting Talent
October 2022
“Adele was very engaging, friendly, and managed expectations accordingly. She also managed time very well and adapted the delivery to the needs of the participants.”
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Pauline
3. December, 2024.
“Adele was great! Excellent, engaging training. Loved all of it! Thank you.”
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Coles retail leader
May 2022
“Adele was a highlight, extremely engaging and competent.”
Contact us to see how we can help.
We believe investing in people is vital to engaging and retaining them, building their skills, enhancing their employability, and improving both individual and business performance.
Who we work with
